Refund policy
Refund policy in short
One-click cancel in Settings. Full refund within 30 days of your first payment for a plan. Pro-rated refunds on yearly plans after that. GST invoices for every payment.
Cancelling a plan
- Open Settings › Billing & plan and press Cancel plan. You confirm once; no calls or emails.
- Your plan stays on until the end of the period you paid for, and you’re not charged again.
- Nothing is deleted. Your workspace moves to Free and paid features pause until you upgrade.
When we refund
- Within 30 days of your first payment for a plan: a full refund, no questions asked.
- Monthly plans after 30 days: no refund for the current month; the plan stops at the end of it.
- Yearly plans after 30 days: a pro-rated refund for the unused full months.
- Refunds go back to the original UPI account or card within 7 working days, with a GST credit note.
Purchases from creators
Products bought from a creator’s Flivy checkout are sold by that creator. Ask them for a refund first; if you can’t reach them, write to [SUPPORT EMAIL] and we help.
How to ask for a refund
Email [SUPPORT EMAIL] from the account’s email with the invoice number (for example RPY/26-27/000123). A person replies within one working day.
Refund policy in short
One-click cancel in Settings. Full refund within 30 days of your first payment for a plan. Pro-rated refunds on yearly plans after that. GST invoices for every payment.
Read the refund policyContact us
Privacy and legal: [LEGAL EMAIL]
Grievance Officer: [GRIEVANCE OFFICER NAME]
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]