Data deletion
1. Remove Flivy from your Instagram or Facebook settings
When you remove the app, Meta tells us straight away. We stop every automation for that account, delete its access, and start deleting its data. No form needed.
- Go to your profile and tap the menu.
- Tap Settings and activity.
- Tap Website permissions, then Apps and websites.
- Under Active, tap Flivy, then Remove.
- Open Settings and privacy, then Settings.
- Tap Apps and websites.
- Find Flivy and tap Remove.
- Tick the option to delete posts and activity if you want those gone too.
- Log in and open Settings.
- Disconnect a channel under Channels, or open Data and privacy.
- Choose Delete workspace and confirm.
2. Ask us to delete your data
Use this if you can’t log in, or if you messaged a business that uses Flivy and want your messages and profile removed.
3. Check a deletion request
Meta links you here with your code after you remove the app. You can also type the code from our email.
For Meta App Review
Data deletion callback URL: https://[APP DOMAIN]/api/meta/data-deletion
It checks Meta’s signed request, records the deletion and replies with the status link and code: { "url": "https://[APP DOMAIN]/legal/data-deletion?code=RD-7F3K2Q9M", "confirmation_code": "RD-7F3K2Q9M" }
Refund policy in short
One-click cancel in Settings. Full refund within 30 days of your first payment for a plan. Pro-rated refunds on yearly plans after that. GST invoices for every payment.
Read the refund policyContact us
Privacy and legal: [LEGAL EMAIL]
Grievance Officer: [GRIEVANCE OFFICER NAME]
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]